E-Book Support & FAQ
Whether you're still considering it or recently purchased a copy of The Well Teacher e-book, we've compiled our most frequently asked questions to help you get the most out of this awesome (yes, we’re a bit biased) wellness resource for teachers.
How is The Well Teacher e-book different from the hardcopy version?
The Well Teacher e-book contains a number of exciting digital features such as a navigable Table of Contents, quick access buttons on each page that allow you to return to the Table of Contents or skip ahead to the next chapter, as well as hyperlinks to all of the printable worksheets and additional online resources, such as videos, products, and teaching apps. After purchasing and downloading The Well Teacher e-book, all you need to get started is to make sure you have installed the Acrobat Reader program or app on your favourite computer or tablet and an internet connection, and off you go! No more waiting for shipping or jumping between the hardcopy book and the web to access the resources you need most!
How do I download The Well Teacher e-book?
In order to download The Well Teacher e-book, you will need to complete the purchase process via the humanworks press website. Once you have completed the purchase of your copy of The Well Teacher e-book, you can download the digital file directly from the purchase confirmation page. You will also receive an email with the download link at the email address you provided during checkout. If you continue to have issues with accessing your e-book download, please use the Contact Us page or email us at thewellteacher@humanworks.ca.
Please note that The Well Teacher e-book is sold for individual, non-transferable use. Sharing or transferring of the e-book file is strictly prohibited and considered an infringement of copyright. Those wishing to purchase copies of this e-book for multiple or bulk users are asked to submit a query via the Contact Us page or email us at thewellteacher@humanworks.ca.
How do I read The Well Teacher e-book?
The Well Teacher e-book comes in an interactive PDF format and has been optimized for Acrobat Reader, an Adobe product. There may be other PDF reader programs that can be used to read this e-book; however, the functionality and compatibility of these other programs have not been tested and we cannot guarantee that The Well Teacher e-book will operate as intended nor perform as expected.
The Well Teacher e-book has been formatted to be read on a computer or tablet screen that is 7.9” or larger. This means that the specified layout, design, and interactive elements of the e-book may not function as intended on screens smaller than 7.9”.
If you are reading The Well Teacher e-book from your computer, please visit the Adobe website in your country (ie. Adobe Canada at www.adobe.com/ca and Adobe USA at www.adobe.com) to download your preferred version of Acrobat Reader. If you are reading from a tablet, visit the app store to download an authorized version of Acrobat Reader app.
Can I read The Well Teacher e-book on my phone or mobile device?
The Well Teacher e-book has been formatted for screens of 7.9” or larger. This means that, while it may be possible for you to view The Well Teacher e-book on your phone, some of the interactive features may not operate as intended, the book layout may not render accurately, and, quite honestly, the experience may not be very comfortable for you. We just don’t recommend it. That being said, if it works for you, the choice is yours.
How do I download the free printable worksheets and files from The Well Teacher e-book?
An internet connection will be required in order to access the printable worksheet via their hyperlinks. Please note that you may also need to adjust your security settings in order to access the hyperlinks directly from the e-book.
Whether you’ve clicked on a hyperlink in The Well Teacher e-book or you are using your web browser to visit our humanworks press store, all of our free printable files and worksheets are found on our Resources page. You will need to add your desired worksheets to your online shopping cart and complete the checkout process. If your cart total is $0.00 (FREE), you will NOT be prompted to enter any payment details. Once you have completed the checkout process, you will be able to download the printable file(s) directly from the order confirmation page. You will also receive an email with a download link to your printable file(s). Once you have downloaded the file(s), you can choose to print them immediately or save to your personal computer or tablet to print at a later date.
The hyperlinks and/or interactive features in the e-book are not working.
Remember that an internet connection is required in order to access the printable worksheet hyperlinks. You may also need to adjust your security settings in order to access the hyperlinks directly from the e-book. If you are not using Acrobat Reader or a similar Adobe product, we cannot guarantee that The Well Teacher e-book will perform as expected, this can include certain interactive elements becoming non-operational. If you are using Acrobat Reader or a similar Adobe product, we suggest contacting Adobe technical support to help you troubleshoot any potential technical or software licensing issues. If you are still experiencing problems with your e-book, please use the Contact Us page or email us at thewellteacher@humanworks.ca and we will do our best to help you resolve the issue.
At the time of publication, we have made every effort to ensure that all hyperlinks and web addresses are current and up to date. However, we cannot guarantee that external links to third party sites will remain accurate and it is possible that some links may become inactive or unresponsive. Unfortunately, this is beyond our control and we apologize for any inconvenience this might cause. If you do happen to find a broken or unresponsive link in The Well Teacher e-book, please use the Contact Us page or email us at thewellteacher@humanworks.ca to let us know.
Please note that you cannot print The Well Teacher e-book. If you wish to have hard copies of any of the worksheets found in The Well Teacher e-book, you can download and print them free of charge directly from our website here.